FAQs

Shelf Life

To ensure longevity and effectiveness of our tallow-based products, please be sure to store them in cool, dry areas, and they will last for approximately one year; room temperature (72 degrees & below) is best, but you may also refrigerate during hot weather.

Please avoid exposure to water due to possible contamination, direct sunlight, and extreme temperature fluctuation; since tallow is a natural animal fat with a low melting point it can soften or become oily if left in the sun or a hot environment for too long.

 

Shipping

We offer free shipping for orders $100+ 

Please allow 3-10 business days for shipping; a tracking number will be available once the package has shipped... As "we" are a team of one (currently) and living a little bit country, "we'll" do our best to ship your package as quickly as possible; timeframe above accounts for handling 

*FYI: We're not open to international shipping just yet, but will be hopefully soon! While we're growing our small brand, we're still working out the kinks...

 

Returns

We are not currently accepting returns. If you have any issues with our products, please email us; we want to hear from you & hope we can remedy the situation! Email: cowboytrailsupplyco@gmail.com