Shelf-life & care:

For daily use: We recommend you do not leave our tallow-based products in hot environments, like parked cars or backpacks; since tallow is a natural animal fat, with a low melting point it, it can soften easily and change texture if it re-solidifies. Please be sure to store our products in cool, dry areas, and they will last for approximately one year; room temperature (72 degrees & below) is best, and you may also refrigerate during hot weather. 

To ensure longevity and effectiveness of our tallow-based products, please avoid the following: Exposure to humid environments and water due to possible contamination, direct sunlight as it may accelerate spoilage, and extreme temperature fluctuation which may cause the tallow to soften and re-solidify, potentially resulting in an undesirable grainy texture. 

Signs of spoilage: Rancid smell, discoloration, or mold are signs the products needs to be discarded.

Caution, safety + age-guidelines:

Our tallow-based products are for external use only.  Spot-test is always recommended. Please review and become familiar the ingredients in our products, especially in relation to our products with **menthol** or if you have any allergies. Generally, most herbal products are not recommended under the age of 3, unless stated otherwise in Product Description, and should be used with caution on older children; please consult a doctor, pediatrician, or qualified herbalist before use.

Disclaimer:

These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease. We recommend that you consult with a healthcare professional before use, particularly with any child, if pregnant, nursing, or on any medications. Any information provided is for educational purposes and should not replace professional medical care. 

While we have the best intentions, please stop, flush, or wash immediately if irritation occurs, or seek emergency care by a healthcare professional if needed. Cowboy Trail Supply Co LLC is not responsible for misuse of this product or for any adverse reactions resulting from any Cowboy Trail Supply Co LLC product. By purchasing any product on our site, or at a store, you are fully aware of our disclaimer and agree to use at your own risk. 

Shipping:

We offer free shipping for orders $100+ 

Please allow 3-10 business days for shipping; a tracking number will be available once the package has shipped... As "we" are a team of one (currently) and living a little bit country, "we'll" do our best to ship your package as quickly as possible; timeframe above accounts for handling ☺

*FYI: We're not open to international shipping just yet, but will be hopefully soon! While we're growing our small brand, we're still working out the kinks...

Returns:

We are not currently accepting returns. If you have any issues with our products, please email us; we want to hear from you & hope we can remedy the situation! Email: cowboytrailsupplyco@gmail.com